Responsible Gaming
Gambling Should Be Entertainment Only
We're committed to promoting responsible gambling practices. Pokies and online gaming should be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. Remember that the house always has an edge, and you should only gamble with money you can afford to lose.
Age Verification
In Australia, you must be at least 18 years of age to participate in gambling activities, including pokies and online gaming. We take age verification seriously and are committed to preventing access by minors. If you're under 18, please do not use gambling services.
Warning Signs of Problem Gambling
If you recognize any of the following warning signs, you may be developing a gambling problem:
- Gambling with money needed for essentials (rent, food, bills)
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activities from family or friends
- Increasing amounts of money spent on gambling
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, school, or family responsibilities due to gambling
- Lying about the extent of your gambling activities
- Borrowing money or going into debt to gamble
- Failed attempts to cut back or stop gambling
- Using gambling to escape problems or cope with negative emotions
If you've noticed any of these signs in your own behavior, it's important to seek help immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable gaming operators offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to spend within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a cap on how much you're willing to lose during a gaming session
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Session Time Limits: Set automatic stop times for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
- Account Cooling-Off Period: Take a mandatory break from gambling for a set period
Take advantage of these tools to help maintain healthy gambling habits.
Support Organizations & Resources
If you're struggling with problem gambling, help is available. Please reach out to one of these organizations:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au - Confidential online support and counseling for Australians affected by problem gambling
International Resources
- GamCare (UK): www.gamcare.org.uk - Support for problem gambling in the United Kingdom
- GamStop (UK): www.gamstop.co.uk - National self-exclusion scheme for online gambling
- National Council on Problem Gambling (US): www.ncpgambling.org - Resources and helpline for problem gambling in the United States
- Responsible Gambling Council (Canada): www.responsiblegambling.org - Canadian resources for responsible and problem gambling
If You Need Help, Reach Out Today
Problem gambling is a serious issue, but help is available. Whether you're experiencing gambling-related problems yourself or are concerned about someone else, don't hesitate to contact a support organization or counselor.
Seeking help is a sign of strength, not weakness. The earlier you reach out, the sooner you can get back on track. You don't have to face this alone.
Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au for confidential support in Australia.